The Big IT Conversation

Got some thoughts or useful tips on an IT-related subject? Become a blogger on our BIG IT Conversation by emailing Zoe.Smeaton@ubm.com

The never-ending journey - why PMR systems must keep improving

As the journey along the information superhighway continues, it becomes apparent that it’s a never-ending road - it continues to grow as technology gets stronger, sayd Leon Rudd, AAH marketing director.

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Web hunter: Join us to create C+D's online community

Through forums and blogs, we want to create a community for community pharmacists that engages with your needs in a quantifiable and meaningful way. So if you want to be part of this change, email us, tweet at us, join our LinkedIn group or just give us a call…

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Golf ball typewriters and a not-so-royal Society: 30 years of pharmacy IT

From dot matrix printers and noisy typewriters to electronic payments and collated outcome data, Simon Driver, Cegedim Rx MD, reflects on the past 30 years of pharmacy IT and looks ahead to the next

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Sue Sharpe: Our place in the information revolution

Revolution is an awfully strong word, especially when applied to shifts in health policy. We’ve all seen overhauls, we’ve become used to sweeping change and we’ve been told time and time again to expect radical shake-ups. But revolution? That’s a word that’ll raise hackles.

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Why am I always tired and thirsty – and what has IT got to do with it?

Fortunately, I’m not always tired and thirsty, and if I were I’m in a pretty good position to self diagnose. But this is probably a question, or similar to a question, that all pharmacists have been asked recently.

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Pharmacy services – why they need IT

"If I were asked to sum up pharmacy IT," says Ajit Malhi AAH head of marketing services, "I would say that it is well and truly part of the wider pharmacy picture, and also that it is here to stay."

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Webhunter: Any willing provider


When Andrew Lansley's health white paper said that primary care services could be commissioned from any willing provider, was he really talking about mobile phone companies? The Webhunter takes a look at the launch of O2 Health

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The Web Hunter on a digital champion

It is good to see that the Coalition has appointed internet entrepreneur (and Telegraph columnist) Martha Lane Fox as UK digital champion... and she claimed in her Telegraph column last week that the DH’s consultation into how information technology can help patients take more control of their health shows real appetite for a shift towards Andrew Lansley’s “No decision about me without me” ideal.

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The web hunter: embracing technology

Normally, I like to use my column to have a rant about something, poke a stick at the angry bears out there or just give my take on subjects that are touchy to pharmacists. This week though, I am going to try to be upbeat and positive.

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IT – why it’s time to love it


Love it or hate it, it’s here to stay. There’s no side-stepping it or brushing it under the carpet and it certainly can’t just be placed on the back burner. But perhaps we should replace ‘it’ for ‘IT’ as that is the subject matter to which I refer.

 

 

 

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Embracing IT

Love it or hate it, IT is vital to any dispensary. Zoe Smeaton finds it’s only going to get more important and asks what you can do to keep up to speed

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AAH News

AAH raises concerns over Value Based Pricing plans

Plans to price medicines according to their value will have an impact throughout the supply chain and the government must consider “the implications for wholesalers and those who dispense”, AAH has said.

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ProScript LINK lands in Wales

Following a successful rollout in Scotland and encouraging pilots in England, AAH Pharmaceuticals has turned its attention to Wales for the migration of its customers from LINK to the new ProScript LINK PMR system..

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AAH completes successful PMR pilots in England

According to Dave Roberts, superintendent pharmacist at Corden Pharmacy in West Sussex, he and his staff never had enough time in the day to juggle all of the various jobs that they had.

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ProScript LINK PMR paired with GP EMIS system in R2 pilots

AAH Pharmaceuticals’ ProScript LINK PMR system continues to roll out across the UK as EPS R2 pilot sites in Sunderland are formally paired with EMISweb GP system.

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HOW AN IT PARTNERSHIP IS LINKING PHARMACISTS INTO GP PATIENT SYSTEMS

As Rx Systems and EMIS outline plans to more closely integrate their two systems, Zoe Smeaton and Emma Weinbren ask Rx Systems managing director Ian Taylor what’s in it for pharmacy. MORE

5 things you need to know about creating a website for your pharmacy

Setting up a website could improve your pharmacy’s image and open up further revenue streams. Hannah Flynn offers five hot tips for getting your business online.

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Seven people that pharmacists should follow on Twitter

Getting to grips with Twitter can seem like a daunting task, but to help you make a start the C+D team has come up with their favourite people tweeting about pharmacy or related topics.

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C+D Senate on EPS

 

51%
Say EPS will be good for pharmacy

56%
IT not easing administrative burdens

95%
Concerned about systems going down when EPS is rolled out

40%
Back summary care records

1,000+

EPS scripts processed per pharmacy monthly

57%
happy to access patient data from an external source

IT Frequently Asked Questions

Got a question on IT? Email us and we’ll put it to our IT experts then post the answers here.

Why should I care about IT?

Professional practice for pharmacists will be profoundly affected in future by the use of IT and now is the time for practicing pharmacists to evaluate the technologies that are being introduced to support the profession

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The knock-on effect of knock-off medicines on the internet

With spam from rogue pharmacies hitting our inboxes every day, Chris Chapman asks how the sector can protect patients while harnessing the potential for legitimate online growth

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Pharmacy IT: could do better?

As the future of NHS IT projects hits the headlines once again, Zoe Smeaton takes a look at what IT really means to community pharmacists, with the results of the IT Zone Survey

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IT in the news

Pharmacy law 'doesn’t match' industry technology, say healthcare lawyers

Pharmacy law “doesn’t match” the technological developments in pharmacy, leaving “grey areas” for pharmacists, healthcare law firm Charles Russell has warned... More

 

Health minister backs Electronic Prescription Service

Health minister Simon Burns has backed the Electronic Prescription Service Mr Burns said the government had no plans to further review the service, which aims to phase out paper prescriptions... More

 

HPA launches migrant health resource

A new online resource to help treat patients who have immigrated to the UK has been set up by the Health Protection Agency (HPA)... More

 

Pfizer launches website for erectile dysfunction patients

Pfizer has launched a website designed to give patients practical advice on erectile dysfunction (ED) and give them the confidence to discuss the issue with a healthcare professional... More

 

Concerns raised over ‘frequent’ governance changes

“Frequent changes” to the pharmacy information governance (IG) requirements have increased the administrative burden on pharmacies, and any future changes should be fixed, pharmacy bodies have warned... More

 

Pfizer launches campaign to encourage men to seek health advice

Pfizer has launched a viral campaign to raise awareness of Man MOT, the first men-only, online surgery for men who do not want to go to their GP... More

 

PSNC online enhanced service system will ease record-keeping

PSNC has announced a new web-based service to help pharmacists streamline enhanced services recording, slash bureaucracy, ensure payment and build an evidence base for the sector... More

 

Multiples adopt IT evidence base

Multiples have backed PSNC’s pharmabase software, saying it will improve the consistency of processing enhanced services and could help the sector prove its worth... More

 

Patients turning to internet for health advice, NHS finds 

More patients are using the internet to diagnose themselves and find health information than ever before, with a third of those then avoiding booking GP appointments... More

 

Birmingham pharmacies launch ‘virtual pharmacist’ 

Pharmacies across Birmingham have launched a ‘virtual pharmacist’ system to help give patients advice on medicines and conditions... more

 

Lansley: IT reform will save pharmacists money 

The NHS ‘information revolution’ will mean cost savings for pharmacy, health secretary Andrew Lansley has told C+D... more

Orangetonic set to launch independent pharmacy web service 

UK healthcare marketing company Orangetonic is set to launch a clinical services website service to help independent pharmacies boost sales and promote their servic... more

Newham pharmacies concerned over £30,000 encryption software 

Pharmacy contractors in Newham PCT have raised concerns over the £30,000 cost of encryption software that they are have been told they must install... more


AAH: ‘Do more to help patients online’ 

Pharmacists could do more to help patients use reliable online resources to help manage their health, AAH has said... more

EPS will work and take pharmacy forward 

C+D Senators have backed the electronic prescription service, concluding that the system will work, and that it will bring pharmacy into the 21st century... more

One in four internet pharmacies breaching GPhC logo guidelines 

Almost a quarter of internet pharmacies using the regulator’s approved logo do not meet the standards required to display it, a survey has suggested... more


Alliance Healthcare Webprescription gains unprecedented interest
 

Alliance Healthcare has added an extra date for its Webprescription roadshow as demand from community pharmacy soars... more

Community pharmacy has not engaged on EPS 

EXCLUSIVE: System suppliers say sector has not been clear about what it wants from electronic prescriptions, and representative bodies should have engaged more effective... more

Cambridge Consultants urge better education on counterfeit medicines 

There is an “urgent need” to improve consumer education on counterfeit medicines, a report by technology product design and development firm Cambridge Consultants... more

Summary care records: suppliers want contracts

Plans to roll out summary care records (SCR) are to go ahead, but a leading pharmacy system supplier has warned it will not work on systems to support pharmacy access without a contract from the Department of Health (DH)... more

 

Oneclick pharmacy launches marketplace

OneClickPharmacy, one of the UK's biggest online pharmacies, has launched an eBay-style marketplace in a move the company claims is a worldwide first... more

 

Avicenna information governance story

Pharmacy support group Avicenna has launched a support package to help members complete the next level of Information Governance (IG) standards... more

MHRA clampdown

The MHRA seized £570,000 worth of illicit and counterfeit pills between October 5 and 12, as part of an international operation targeting the online sale of counterfeit and illegal medicines... more

 

Alliance Healthcare web prescription service


Alliance Healthcare has rolled out webprescriptions, a service that allows independent pharmacies to offer web-based prescription services... more

 

EPS text and email alerts

Pharmacies can now sign up for text or email alerts when incidents affect the systems supporting the electronic prescription service... more

 

Scotland's first robotic hospital pharmacy opens

Scotland’s first fully robotic hospital pharmacy has been opened at Forth Valley Royal Hospital.... more

 

Google takes rogue pharmacies to court

Google has filed a federal court lawsuit against online rogue pharmacies that it believes have deliberately broken its advertising rules.... more

 


MHRA pilots electronic adverse drug reaction system


The MHRA has launched a pilot system which would allow pharmacists to report adverse drug reactions electronically to the agency's Yellow Card Scheme.
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Pharmacists not convinced by benefits of electronic prescription service

Community pharmacists are still unconvinced by the benefits of electronic prescriptions despite government claims this week the system has been a success and can be managed locally... more



EMIS buys Rx Systems for £10m


Pharmacy software and services company RX Systems has been bought by the UK's largest GP systems firm EMIS in a £10 million deal... more



EPS rollout boosted with Cegedim Rx approval


Cegedim Rx has completed the approval process for release 2 of the electronic prescription service (EPS) with its Pharmacy Manager system... more



Rx Systems to implement Welsh service


Pharmacy software supplier Rx Systems has received approval to pilot its latest electronic prescriptions system in Wales and hopes to begin rolling it out by the end of the summer... more



Numark launches repeat dispensing service


A service enabling independent pharmacies to attract and retain repeat prescription business has been launched by Numark... more


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