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23/07/2010

Xrayser: Why have they reinvented the NHS wheel?


The process of change is a strange thing. “A change is as good as a rest,” they say, or “out with the old and in with the new!”, suggesting new is always better, faster, brighter, smarter. And I’m really starting to hate the expression “May you live in interesting times”, because people say it to mean “If you’re not panicking, you haven’t understood the situation!”.

 

Of course, we all know that public services can only ever improve, and new policies must always be an advancement, so a radical shake-up of the NHS was inevitable – after all, a new government can’t just put its feet up and say “If it ain’t broke, don’t fix it!”, so we have to have yet another white paper – this parliament’s attempt to reinvent the NHS wheel.

 

And I wish I could get excited, I really do, but I fear they’ve thrown the baby out with the bath water in the decision to do away with PCTs and SHAs because, however we felt about their varying engagement with pharmacy, they had the structure to stand up against the GP commissioning groups. Yet this white paper seems to be centred on GP consortia, when it is supposed to be centred on the patient (am I alone thinking “No decision about me without me” is a sound bite from a cheesy American self-help tape?).

 

Now let’s not confuse this with GP fundholding – that was just about manageable for the average surgery. No, this GP commissioning consortia is a much bigger fish and, without the sort of support staff in place to manage it all, I fear some consortia may bite off more than they can chew. Let’s not forget that there is a reason surgeries have a practice manager, and our nearest regularly assures me that “the kids” – as she calls them – couldn’t organise a chimps tea party. So what happens to local payments and services while our new masters find their way?

 

And to say patients will decide who provides their care just shows we have learnt nothing from Choose and Book, the attempt to push up secondary care standards through ‘market forces’. As patients we don’t want to choose – that’s why we’ve come to a healthcare professional to tell us where we should receive treatment – otherwise I’d be getting my appendectomy off eBay.

 

I also don’t want my GP to snatch my prescription back saying “I’m not only your doctor, I’ve commissioned myself to be your dispenser too!” But there won’t be a plurality of suppliers lined up to offer services, unless they have an expectation of sustainable business, so it’s all very well for everyone to say this is an exciting opportunity for pharmacy, but what about the opportunities of LPS and vascular screening and all the other exciting services that came and went?

 

This particular wheel just keeps going round, and I fear we may not learn from the past.



Comment on this Story


2  Responses to this Story

1.  Posted by Jacqueline Davies, On 24/07/2010 09:59

Good Morning Xrayser,
My Mother, during her illness (Paraneoplastic neurological syndrome) was under the alledged care of a GP practice who, for whatever reason, was not particularly interested in her wellfare! District nurses, carers, dispensers etc were fantastic but, the senior doctor (who has now retired) and the GP who was 'in charge' of Mum were, in my view, neglegent. Sadly Mum passed away but this has left my Father with a fear of going to the surgery for his own health! A complaint has been registered and an ongoing investigation is in place but, if we no longer have PCT's etc who are we going to raise our complaints too? Does this mean we will be seeing more harold shipmans in future with little or no guidlines to stop them?
I am working with the rest of the Doctors in this particular Surgery to restore some faith in my Father about going there when he needs to but, this is going to take some time and a promise of him NEVER meeting up with the GP who caused the problem in the first place. If practices takes the responsibilities of the PCT's surely there will be more incidents like the ones with My late Mum?
Incidently, the next surgery on from this one would mean a 30 mile trip for Dad and they wouldn't take him on as he would not be in their 'catchment' area.
Improvement in Health services? I don't think so!!


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2.  Posted by David Roberts, On 24/07/2010 07:18

HI Xrayser,
Do you recall Hutber's Law of public services? It is very simple. "Improvement (in public services) leads to deterioration".

Patrick Hutber was a financial correspondent (of The Times, I think) who co-founded the excellent "NOW magazine" back in the 70s and 80s. Very sadly he was killed in an RTA on the M40 returning home from Town one night.

He has been much missed not only because the magazine folded shortly after his death.

Regards

David Roberts


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